As the business grows, it needed more human resources. Sometimes I thought I met good cleaners whom I believed they had right work ethics and attitude, However it was hard to find the people who had the virtues, they were still not reached to our company’s expectation.
Being a cleaner and operating cleaning agency was totally different. Through the experience, I found there is a serious problem in the cleaning industry. To explain it, here I introduce a little snippet of the interview conducted as part of the cleaner selection process.
Q: How do you think about the cleaning profession?
A: I do it because I need to earn money. Not because I want to do.
This is the usual opinion most of the cleaners have. However, even though company offers a training course, it is not effective for those cleaners who do not have passion or vision in their career.